Our Weekly Freebie Friday: #256
Leneita Fix is offering a free download of a training outline you can use to train yourself or use with your adult leaders on how to handle angry parents. It includes a sample Word document you can train from that’s full of great points, good ideas, and advice for dealing with that upset parent.
Her outline alone is full of pure gold advice, but Leneita also includes a high-quality video you can either just watch yourself or show to your adult leaders as part of your training. It’s very engaging and is definitely worth watching!
If you don’t already have a youthministry.com account, you’ll need to register one before you can access the download files.
Download, “Dealing With Angry Parents,” training kit
Posted on November 25, 2011